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Result in Focus
  • 7,000+ claims representatives empowered
  • 455,000+ claims letters generated interactively each month

Major Property/Casualty Insurer Improves the Customer Experience with Cincom Eloquence

One of our clients, a leading insurer, known for its commitment to customer service, found itself grappling with the demands of rapid growth.

Burdened by slow, complex document-generation processes and overextended IT resources, the insurer needed a solution to enhance operational efficiency to streamline their claims experience for over 8 million policyholders with real-time personalization while addressing these challenges.

What You'll Learn 

How the insurer reduced document turnaround, driving faster claims processing and boosting operational efficiency.

The pivotal role of Cincom Eloquence in empowering the client to manage documents independently, reducing IT reliance through a central repository for document templates.

How a single source solution enhanced accuracy, and compliance for claims representatives through seamless workflow automation.

Insights into the direct impact on IT resource allocation and overall cost savings.

Real-world benefits achieved by a global insurer in streamlining their document processes.

Curious to see the full transformation?

Access the case study to learn how Cincom Eloquence redefined document generation for this insurer with real-time personalization.