Learn how health insurance users benefit from customer communications management
Cincom Eloquence® is user-friendly, making it easy to streamline your member communications process across your entire enterprise—minimizing compliance risks, reducing operating costs and increasing your speed to market.
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Here’s why business users love Cincom Eloquence:
Accelerate time-to-market
User-level control and access to document templates, printing, email, editing, signatures, and other components-allowing you to push communication out quicker when launching new offerings and initiatives.
Centralize document repository
No more chasing down documents. Have one central repository with all of your document templates, so you can easily design, deploy, and deliver custom member communications.
Reach your members where they are
With Cincom Eloquence, your team can send out communications via mail, email, SMS, and other channels that best meet the needs and preferences of your members.
Cincom Eloquence streamlines your member communications process across your entire organization
Get dynamic communications with Cincom Eloquence.
Empower any business user to create complex, custom documents easily with a familiar interface that supports advanced logic.
- Use if/then logic to insert custom details like member information, compliance paragraphs, and policy-specific content.
- Save time with reusable document components saved in your system, ready to insert with one click.
- Ensure compliance and accuracy with data from all stakeholders and sources integrated in one system.
98% Customer Retention
Not only will Cincom Eloquence’s intuitive interface help us move at the ‘speed of business,’ with new content and changes being deployed rapidly, it will also allow us to communicate with members and providers as their preferences move from print to digital, including email, portal and SMS.
Increase speed-to-market for your member communications.
Debra Espe of Independent Health shares how Cincom Eloquence® helped her team reduce dependence on IT and get more communications out the door, faster.