Knowledge Management

"Cincom provides a good solution for ETO manufacturing styles and has an intuitive maintenance environment for developing and managing product configuration rules for all manufacturing styles." – Gartner

Cincom’s knowledge management strategies empower product specialists to quickly create customized solutions:

Empower your product specialists with the knowledge-management capabilities to quickly create customized solutions for more effective product-configuration, sales-configuration and quote-management strategies. Cincom is the only quote-to-order system with a sales configurator and product configurator that provides best-in-class configuration technology on a comprehensive, knowledge-based application platform – Socrates®. Much more than a "rule-based system," Socrates facilitates KNOWLEDGE CAPTURE with unique graphical knowledge representation, structuring, and acquisition methods that allow you to maintain and change rules easily and quickly, without the need for IT experts.

Cincom Socrates provides customization strategies beyond price software with:

• A graphical modeling environment for swift and easy deployment by non-IT staff
• Drag-and-drop modeling tools to define screens, web pages, and application flows
• Cincom’s eXtensible Rules Engine (XRE) that enables real-time integration with CAD, ERP, and other enterprise applications
• Hybrid rules support required for complex, knowledge-based applications including:
  • Constraints
  • Hierarchies
  • Decisions
  • Configuration
  • Procedural
• Flexible deployment options supporting Windows, web, and embedded applications
• Connected and disconnected usage for use in the office, in the field, or on the road
• Industry application templates to reduce the time and risk associated with delivering a comprehensive Quote-to-Order system
• Out-of-the-box integration with SAP
• Advanced induction tools to assist with knowledge extraction and representation

“Cincom made it easy for product specialists to use this system. They don’t have to be programmers. It has an intuitive interface that makes it easy for them to use.” – Vice President IT, Greenheck Fan Corporation