A unified desktop in the Contact Center lets Agents Focus on What's Important - the Customer
The perfect customer experience in the contact center, every time.
 
  • Overview

Synchrony Hosting Options

Within the hosted model umbrella, Cincom offers four levels of hosting that you can select an environment that works best for your organization:

  • Standard Hosted Subscription
    This is the basic, monthly subscription hosting option. All hardware and software are housed and maintained in the hosting center and fully supported by Cincom
  • Dedicated Hosted Environment
    Worried about the security of a standard hosted solution? Purchase a dedicated hosted environment and segregate your company's data, configuration and administrative control from other Cincom Synchrony clients.
  • Hosted License
    If you want to purchase a license, Cincom can host and manage the support of that license for your organization, lowering risks and minimizing overhead.
  • Internal Hosting
    Do-it-yourself hosting? With Synchrony, it's possible. Bring the hosted solution in-house and host your own groups and departments.

Unlike other hosted solutions that offer scaled-down versions of their licensed product, Synchrony is built from the ground up as a complete contact center and agent desktop solution. Synchrony optimizes and complements your existing technology resulting in rapid deployment, clear cost savings and standout customer experiences.