Client Profiles

Companies all over the world, across multiple industries, have chosen Cincom Synchrony to improve customer satisfaction, increase operational efficiency and reduce costs.

The City of Tampa increased call-handling ability by 300% AND established a business continuity plan with Cincom Synchrony.
>> More

Health Advocate increased productivity by 50% with Cincom Synchrony – all while accommodating unprecedented growth.
>> More

Milacron Manufacturing improved customer response times by 73% after implementing Synchrony Inbound. >> More

Fine Art By Hyatt implemented a virtual art curator center with Synchrony’s hosted solution in less than two weeks and then put it to the test with Hurricane Wilma . >>More

A national cable company generated an ROI in less than three months with Synchrony's unified agent desktop. >>More

Emirates Bank Group increased productivity 273% with Synchrony Outbound. >>More

Antech Diagnostics increased operational efficiency by reducing customer response times from five minutes to five seconds with Synchrony. >>More

Call Services, Ltd., Mauritius Telecom Group tapped its true potential with Synchrony Outbound, processing 17,000 calls per day. >>More

Mundial, Columbian Retail Outlet gained an edge with Synchrony Outbound, learning with technology in five months what would have taken five years. >>More