The perfect customer experience in the contact center, every time.
 
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Client Profiles

Companies all over the world, across multiple industries, have chosen Cincom Synchrony to improve customer satisfaction, increase operational efficiency and reduce costs.

Milacron Manufacturing united information silos at the desktop to improve efficiency and effectiveness. >>More

The City of Tampa increased call-handling ability by 300% AND established a business continuity plan with Cincom Synchrony.
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Health Advocate increased productivity by 50% with Cincom Synchrony – all while accommodating unprecedented growth.
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Fine Art By Hyatt implemented a virtual art curator center with Synchrony’s hosted solution in less than two weeks and then put it to the test with Hurricane Wilma. >>More

A national cable company generated an ROI in less than three months with Synchrony's unified agent desktop. >>More

Emirates Bank Group increased productivity 273% with Synchrony Outbound. >>More

Antech Diagnostics increased operational efficiency by reducing customer response times from five minutes to five seconds with Synchrony. >>More

Call Services, Ltd., Mauritius Telecom Group tapped its true potential with Synchrony Outbound, processing 17,000 calls per day. >>More

Mundial, Columbian Retail Outlet gained an edge with Synchrony Outbound, learning with technology in five months what would have taken five years. >>More